Consulta@mgf.pt: A case report of doctor-patient communication using e-mail

Authors

  • Philippe Botas MD, Interno(a) de Medicina Geral e Familiar, Centro de Saúde de Eiras.
  • Luiz Miguel Santiago MD PhD, Assistente Graduado Sénior de Medicina Geral e Familiar, Centro de Saúde de Eiras
  • Liliana Constantino MD, Interno(a) de Medicina Geral e Familiar, Centro de Saúde de Eiras.
  • Paula Miranda MD, Interno(a) de Medicina Geral e Familiar, Centro de Saúde de Eiras.

DOI:

https://doi.org/10.32385/rpmgf.v28i1.10917

Keywords:

Electronic Mail, Doctor-Patient Relationship, Depression

Abstract

consulta@mgf.pt:A CASE REPORT OF DOCTOR-PATIENT COMMUNICATION USING E-MAIL Introduction: New methods of communication, such as electronic mail, can complement the General practice/Family medicine consultation. The case: A 28 year old woman who rarely consulted with her family doctor was diagnosed with depression and low self-esteem in a consultation requested for other reasons. She had low family support and was found to be in crisis. The patient rejected the offer of drug treatment. The treatment proposed consisted of introspection-oriented work through written texts sent by email to her family doctor. Coping was enhanced with progressive resolution of the depressive symptoms noted over a four month period. Commentary: E-mail communication with the patient was found to promote adherence to treatment, patient empowerment, and the doctor-patient relationship. This met the patients needs in a timely way without extra work for the doctor.

Downloads

Download data is not yet available.

Downloads

Published

2012-01-01

Issue

Vol. 28 No. 1 (2012): Revista Portuguesa de Medicina Geral e Familiar

Section

Case Reports

License

The authors will assign to the RPMGF the sole right to publish and distribute the content of the manuscript specified in this declaration via physical, electronic, broadcasting or any other medium that may come into existence. They also grant the RPMGF the right to use and exploit this manuscript, in particular by assigning, selling or licensing its content. This permission is permanent and takes effect from the moment the manuscript is submitted, has the maximum duration allowed by applicable Portuguese or international law and is of worldwide scope. The authors further declare that this assignment is made free of charge. If the RPMGF informs the authors that it is not going to publish their manuscript, the exclusive assignment of rights ceases forthwith.

The authors authorise the RPMGF (or any entity it may appoint) to act on their behalf when it believes that copyright may have been infringed.

 

How to Cite

Consulta@mgf.pt: A case report of doctor-patient communication using e-mail. (2012). Portuguese Journal of Family Medicine and General Practice, 28(1), 50-6. https://doi.org/10.32385/rpmgf.v28i1.10917

Most read articles by the same author(s)

1 2 3 4 5 6 > >>