Performance indicators in the consultation
DOI:
https://doi.org/10.32385/rpmgf.v25i2.10611Keywords:
Quality Indicators, Performance Indicators, Family Practice, Family Health UnitAbstract
Modern societies aim to gauge, quantify and evaluate the delivery of health care services they usually deal with. Performance indicators measure components of the daily clinical work, which is central to establish priorities and management decisions and also to gauge the changes in health care systems. Nevertheless the core issues are neglected, namely the doctor-patient relationship, the difference between what the patients perceives as the main problem and the issue that the doctor feels persuaded to approach, communication and the social context, among others. The authors want do demonstrate what are the existent conceptual and practical problems behind family practice appraisals, should core characteristics of family medicine such as comprehensiveness, personalization, coordination and integration of care not be taken into account.Downloads
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